Thanks for shopping at Michael Napoli Hair.
If you are not entirely satisfied with your purchase, we’re here to help.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and seals unbroken.
You will need to also provide us with your order number.
Unfortunately sale items cannot be refunded. Only regular price items can be refunded.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
How To Return Your Item
To return an item to us, please mail it to the following address:
51 Chandos St St Leonards NSW 2065
You can also call us on (02) 9906 6070 if you have any questions.